Privacy Policy

JTC Home Repair, LLC values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or communicate with our business.

Information We May Collect

We may collect information including:

• Name
• Phone number
• Email address
• Project address
• Service requests and project details
• Photos or documents you choose to provide
• Communication history
• Website analytics and device information

How We Use Information

Your information may be used to:

• Respond to inquiries
• Schedule estimates and appointments
• Provide project updates
• Answer customer questions
• Send service reminders
• Request customer reviews
• Improve customer service and website performance
• Maintain business records

Text Messaging & SMS Communications

By providing your phone number through an approved opt-in method, you agree to receive text messages from JTC Home Repair, LLC regarding:

• Appointment reminders
• Estimate updates
• Project communication
• Customer service responses
• Review requests
• Missed call text responses

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Reply STOP to unsubscribe from text messages. Reply HELP for assistance.

Sharing Of Information

JTC Home Repair, LLC does not sell, rent, or share customer personal information with third parties for their own marketing purposes.

Mobile phone numbers and SMS consent information are never sold or shared with third parties or affiliates for marketing purposes.

Service Providers

We may use trusted third-party providers to operate our website, customer communication systems, scheduling software, automation platforms, analytics tools, and messaging systems. These providers are only used to help us deliver our services.

Data Security

Reasonable safeguards are used to protect customer information. However, no website, phone system, or online communication method can be guaranteed to be completely secure.

Cookies & Analytics

This website may use cookies, analytics tools, and similar technologies to improve website performance and understand visitor activity.

Your Rights

You may:

• Request updates to your information
• Ask questions about your information
• Request that we stop communicating with you
• Opt out of text messages by replying STOP

Technology Provider Notice

This website and communication system may be supported by third-party technology providers, including Eli Solutions.

Eli Solutions provides website, automation, CRM, AI, and communication technology support only and does not provide construction services, make construction decisions, or assume responsibility for construction work, pricing, scheduling, warranties, estimates, claims, or service outcomes provided by JTC Home Repair, LLC.

Changes To This Policy

This Privacy Policy may be updated periodically. Continued use of the website means you accept the current version of this policy.

Contact Us

JTC Home Repair, LLC
Jacksonville, Florida
Phone: 904-422-9522
Email: [email protected]